Legal information
Privacy policy
Effective date: January 1, 2025
Scope
This policy explains how Motivera Atelier handles information submitted through this website and information stored locally by your browser while you use the catalog, Fallows, cart, theme, and cookie controls.
Information you provide
If you contact us, we may receive your name, email address, phone number, and message. Please avoid sending sensitive health information through the general contact form. The information is used to understand and answer your enquiry.
Information stored locally
The catalog may store saved product IDs and cart quantities in localStorage. The theme control stores a display preference and the cookie banner stores a consent choice. These values remain in your browser and are not, by themselves, sent to Motivera Atelier.
Use and retention
Contact information is used for correspondence and service administration. We retain it only as long as reasonably needed for the enquiry, legal obligations, dispute resolution, and responsible business records.
Sharing and security
We do not sell personal information. Information may be shared with service providers only when needed to operate communications or hosting, subject to appropriate safeguards. No online system can guarantee absolute security, so please use care when sending information.
Your choices
You can clear localStorage through your browser settings, decline non-essential preferences, or contact us to ask about information associated with an enquiry. We may request reasonable details to verify a request.
Children and changes
The website is intended for adults and is not directed to children. We may update this policy when practices or legal requirements change and will publish the revised effective date.
Contact
Questions about privacy can be sent through the contact page. Review the user agreement for service terms.